President Director of PT Jasa Marga (Persero) Tbk Rivan Achmad Purwantono, in Jakarta (2/9), reaffirmed the company's commitment to accelerate the recovery of transaction services at several toll gates (GT) on the Inner City Toll Road (Cawang-Tomang-Pluit) affected by the demonstration.
During the visit of the Minister of Public Works (PU) Dody Hanggodo, on Tuesday (2/9), Rivan said that Jasa Marga continues to carry out recovery to normal operations at the seven affected toll gates, including cleaning the location, restoring supporting structures, and replacing damaged equipment.
According to Riva, until today, four of the seven affected GTs have been operated and can be crossed by toll road users with the support of mobile reader officers serving transactions, the GTs are GT Slipi 1 (towards Grogol), GT Senayan (towards Grogol), GT Semanggi 1 (towards Cawang), and GT Semanggi 2 (towards Cawang).
"Starting tomorrow, Wednesday (03/09), all affected toll gates can be accessed by toll road users with the help of officers using mobile readers for temporary toll transactions, this is intended to keep traffic flowing smoothly while still providing space for the technical team to complete repairs at other affected locations," said Rivan.
"We express our deepest apologies for the inconvenience to road users during this repair process. Every repair step is carried out carefully and measuredly by prioritizing the safety, security and comfort aspects of toll road users and not forgetting the aesthetic aspects of the building. For the recovery of the transaction system, Jasa Marga is always committed to serving optimally by intensively carrying out repairs and testing device integration. Jasa Marga is preparing that on September 7, 2025, all affected toll gates on the Inner City Toll Road can be re-operated and accessed by toll road users," added Rivan.
In terms of ensuring operations continue to run, Jasa Marga has an Early Warning System (EWS) Procedure, working with related parties and risk mitigation to anticipate force majeure events, one of which is by insuring the company's toll gate assets.
During this visit, Minister of Public Works Dody Hanggodo expressed his support for efforts to accelerate recovery while still prioritizing safety aspects and fulfilling technical readiness. This Government statement reinforces that the acceleration process must be in line with safety standards and services to road users.
Jasa Marga urges road users to monitor Jasa Marga's official channels for the latest traffic flow information and requests for toll road traffic services can be accessed through the Jasa Marga 24-Hour One Call Center at 14080, the official social media account X @PTJASAMARGA and the Travoy application for iOS and Android users.
Further information, contact:
Lisye Octaviana
Corporate Communication & Community Development Group Head
PT Jasa Marga (Persero) Tbk
Plaza Tol Taman Mini Indonesia Indah, Jakarta
Email: corcomm@jasamarga.co.id
